Hum: GPS Family Locator App Reviews

My wife and I got Hum about two months ago. It was easy to set up and worked flawlessly. We both downloaded this app to our iPhones. The app has worked consistently until recently when Verizon updated the app to require mobile device registration. When you log in, it will ask for username and password, and then give you an option to receive a registration code via text or email. I registered my phone with no issues. When we tried to register my wifes phone, however, the initial code was somewhat ambiguous, having two characters that were not discernible between upper cased I (i) or lower cased l (L). After trying a couple of times to get the code to work, I backed completely out and started over. Another code was sent via text, with the same problem as before. After a couple more futile attempts, the service locked her phone out. I called customer support. They didnt initially understand what I was calling to get help with. After some careful explanation, she finally got the idea of what I was calling about. She told me that I would have to wait 24 hours to try again. Other than that, no help was offered. Verizon, get this helpful hint: certain characters, such as lower cased l (L) and upper cased I (i) are not appropriate for registration codes, because they cannot be easily discerned from one another. This is crypto 101, day one stuff. Be prepared for this problem to happen with other customers.

It doesnt click into place. Connection is iffy. If you hit a bump it goes off. Doesnt stay connected.

The app doesnt support device. Glad I got it for free but will cancel because $15 Verizon fee isnt worth it because the app does not support the product.

Works pretty well, easy install and registration. Id like a by more diagnostic & usage detail, but it works fine. $15 a month is pretty steep, but it is worth the cost to track my vehicles (insurance discount helps offset the cost as well).

Pretty basic, when compared to other devices in the same category. Has been taking up to 5 hours to update on my iPhone 6, I also have a droid and it usually updates in minutes. App also gives me different gas mileage readings on each device. Usually off by 1mpg?? Needs more " techie" stuff... Show more engine info, speed, trip settings, mpg on each trip, realtime gps and ability to reset codes from the app. Hoping the next update brings these things.

IVE HAD THIS PRODUCT FOR TWO MONTHS AND IT HAS ALREADY PAID FOR ITSELF!!! ROADSIDE HELP WAS WAY BETTER THAN AAA! LOVE THE FACT THAT I KNOW EVERYTHING THATS GOING ON WITH MY CAR WITHOUT GETTING RIPPED OFF AT THE DEALERSHIP! WORTH EVERY PENNY

Gps / onstar-ish - teen driving speed monitoring and your cars "connected" pretty cool. Diagnostics and fix tips are amazing

I travel 60 miles a day and I really like the peace of mind this provides to me.

I just got mine so far so good Ill be back if any problems to let you know for sure

It would be great if you made a Apple Watch app. And if you press the blue button you could get weather forecast and concierge. Please keep adding new features

The Hum itself does what it should. It lets you know what is going on with your vehicle. Easy to use App and it updates frequently. Glad to have this for my vehicle.

Crashes every time I try to see Driving History.

Cool new features, I can draw my boundary, check driving data and its addictive. I can feel safer about my car

I love having all of my vehicles information at my fingertips but the app has been reading I have a good battery despite my noticing a few hesitations when starting. Sure enough, went outside this morning to a dead battery. >:( Hope it doesnt miss anything else. Outside of that, loving the app.

the new features are great. Boundary alerts UI is great and I use driving data daily.

I love the peace of mind it gives Me. Im excited to see what comes in the future.

App keeps logging out every few days. Kinda annoying to keep having to log back in. Other than that the product is awesome. Great value! Love my hum.

Just got this today n its awesome. A rep from the Verizon store helped set it up n paired it for me at my car. Very helpful n if u have an accident, 911 calls you in the car n if you dont answer they send the police n fire Dept to your location. Awesome n worth $10.00 month!

App requires sign in every time I open it. It has a checkbox to "remember" but I guess it forgets.

Love the new update! Lets me monitor my car and keep her running smooth on the pathway of more success. The HUM is such a MAJOR KEY to maintaining a happy car. I really feel so at ease knowing I can see any issues at all and be noticed right as they happen. Not everyone has a mogul they can trust, so HUM is my mogul!! They dont want you to break down...Get a HUM.